Support
Downloads
After your purchase is complete, you will be lead directly to the download link of your assets.
You will also receive an email back to this link and it will be available through your account.
Troubleshoot
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Check your connection and retry downloading
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Download from a different browser (i.e., Google Chrome, Firefox, etc.)
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Download from a different device (i.e., Alternative laptop, desktop, iPad, etc.)
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Make sure you have enough space on the device that you are downloading to
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Restart your device and retry download
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Send in a message or email help@reignbowart.com for another option or to have your assets sent to you directly
Importing & Installing Brushes
Common ways to install most digital assets:
• Select, tap or double click the file to automatically install it into the application.
• Drag and drop by having multiple windows or apps opened beside each other.
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If an alternative method is required, we are here to assist you!
How to Import
<- Select an App ->
How to Install into Procreate
File Type : .brushset; .brush
Method 1: Import within App
1. Open any canvas in Procreate.
2. Tap on the brush icon to open the Brush Library.
3. Tap on the + in the upper right corner.
4. Tap Import.
5. Locate your .brush or .brushset file.
6. Choose your desired brush or brushset file Procreate.
7. Done! Brushsets can be found in their own folder, and single brushes are within "Imported" folder. Time to draw!
Method 2: Drag and Drop
1. Open Files and Locate your downloaded brushes or brushsets.
2. Open Procreate App.
3. Create Split Screen view (iPad multitasking feature) by dragging Procreate App into File App or the latter.
4. Choose your desired brush or brushset file and drag it into the Procreate App.
5. Done! Brushsets can be found in their own folder, and single brushes are within "Imported" folder. Time to draw!
Method 3: Auto Import
1. Open Files and Locate your downloaded brushes or brushsets.
2. Tap on your desired .brush or .brushset file. (You can also tap on "Select" and then "Share" and choose Procreate.)
3. Procreate will automatically open. Wait for import process to finish.
4. Done! Brushsets can be found in their own folder, and single brushes are within "Imported" folder!
